SHIPPING POLICY
TO TRACK YOUR ORDER, YOU CAN VISIT HERE OR DIRECTLY AT THE COURIER'S WEBSITE
Delivery times may be longer than usual due to the COVID-19 pandemic across the globe. We will arrange shipment as soon as the delivery industry gets back to normal.
In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.
Shipping Fee
For your convenience, we ship worldwide and offer Free Shipping over＄49+, You can choose the shipping method during checkout.
| Standard (10-14 days) | YunExpress/CNE | $9.90 |
| Free (14-21 days) | YunExpress/CNE |
$0.00 |
| Express (5-10 days) | DHL/UPS | $19.90 |
Note that all our products are tax-included, if there are customs duties, please contact customer service, and we will bear all taxes.
AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
Shipping confirmation
Normally orders will ship within 2-7 business days of processing payment,Customized products take longer. unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through veeget.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
Tracking
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as a return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.If it is affected by force majeure, the shipping is delayed or the item is lost, please contact info@veeget.com and we will reissue the product for you.
Delivery
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
ANY QUESTIONS FEEL FREE CONTACT US: info@veeget.com